How to access Team Workspaces in CisionOne
When using Monitoring in CisionOne, you’ll see a drop-down option at the top-left of the screen.
Workspaces give you administrative privileges across organisational settings.
Mention Streams:
See the Mention Streams, which Team Workspace it belongs to and which user is the owner.
Create a Mention Stream into any Team Workspace.
Share Streams to other users on behalf of the owner.
View Stream limits across the organisation.
Teams:
Create or delete a Team.
Add a user to one or more Team Workspaces.
View the limit of how many Team Workspaces can be created in the organisation.
If a user is in multiple Teams then they will be able to switch between all the Team Workspaces they have been assigned. All users will only be able to see content related to the Team Workspace and not be able to see information in another Team’s Workspace. Restricted Content related to a Team Workspace includes:
Mention and Social Streams
Tagged Folders
Public Reports - Curated Email and Scheduled Reports
Dashboards - Instant Insights and Social Analyse
Organisational Management
Super Users can manage all users and Team Workspaces within an organisation. This is done through the organisation settings area.
You can access the Organisation part of CisionOne by clicking on your initials at the top left of the screen and choosing Organisation from the list of options.
Usage
Users
Teams
Mention/Social Streams
Brand Profiles
Distribution Lists
Integrations
Please note Teams Workspaces are only available to clients who have them as part of their Cision subscription. If you would like more details around Teams Workspaces, please contact your Account Manager.