To request the addition of journalist or outlet information to the database, please follow these steps:
To submit a request users can navigate to the 'Have an update?' button found on the bottom left corner of their screen under the Search tab, or at the bottom right of any journalist or outlet profile.
Users will need to complete the form below to submit an update request to the Media Research Team. Under the 'Request Type' dropdown, users can select whether they need a journalist update, outlet update, or a general media data inquiry.
Select your appropriate Region in order for our support team to provide you with the best possible service based on your possible native language. If you do not see your region included in our list, please select the most relevant option available.
In the text box, the user submitting the request needs to provide as much detail as possible in order to aid the team in better processing the request. For new contacts, please provide a minimum of their name and an example of an outlet where their work has been published. All submitted details will undergo verification by the Cision Media Research team to ensure accuracy. It is important to note that contacts cannot be included if they have opted out of the database.
Once the request is submitted, someone from the Cision team will contact the user with an update.
For additional support, users can utilize the Intercom Chat Support System found on the bottom left corner of their CisionOne platform.