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LLM Sentiment

Learn how the AI visibility LLM Sentiment chart helps you analyze how AI models describe your tracked entities by measuring positive, neutral, and negative sentiment in AI-generated responses.

Note: AI Visibility is available as a paid add-on to the CisionOne platform. For more information, contact your Customer Success Manager (CSM) or Account Manager (AM).

The LLM Sentiment AI visibility chart displays the percentage of positive, trending positive, neutral, trending negative, and negative sentiment associated with your tracked entities in AI-generated responses collected for your AI Visibility dashboard. Sentiment is based on automated sentiment analysis or manually adjusted sentiment.

Details Panel Overview

To explore additional chart details and settings for the LLM Sentiment chart:

  1. Select the ellipsis menu (⋮) on the chart and select Edit.

  2. Use the tabs in the Details panel to refine chart data, review source information, and explore AI-generated answers.

The Details panel includes tabs for:

  • Chart: Filter the chart data.

  • Labels: Customize the chart title and add an optional description to provide additional context for viewers.

  • AI Visibility: Review source data across Domains, URLs, and Industries.

  • AI Visibility Answers: Review prompts, AI-generated answers, detected entities, and sources associated with the selected chart data.

Using the Chart tab

Use the Chart tab to refine the data displayed in the LLM Sentiment chart.

Depending on your dashboard configuration, you can filter by:

  • AI model

  • Entity

  • Date range

  • Chart Type

These filters update the information displayed in the chart and the way it is displayed.

Using the Labels tab

Use the Labels tab to customize the chart title and add an optional description. The description appears when users hover over the information icon beside the chart title

In the Labels tab, you can:

  • Title: Enter a custom chart title or select Reset to default title to restore the original title.

  • Description: Add an optional summary that explains the purpose of the chart, highlights key findings, or provides additional context for viewers. Select Reset to default description to remove custom changes.

Using the AI Visibility tab

To view information for a specific sentiment category, select a segment in the LLM Sentiment chart. This updates the AI Visibility Answers tab with prompts, entities, and sources associated with the selected sentiment category. Select the AI Visibility tab to view the mention count and share for that sentiment category.

Using the AI Visibility Answers tab

To view information for a specific sentiment category, select a segment in the LLM Sentiment chart. This opens AI Visibility Answers filtered to the selected entity.

The AI Visibility Answers tab lets you review:

  • Prompts

  • AI-generated answers

  • Detected entities

  • Sources

For detailed information about prompts, answers, filters, detected entities, and sources, see Viewing AI Visibility Answers in Instant Insights.

Using the Notes section

Use the Notes section below the chart to record observations, insights, or additional context related to the chart results. Notes are limited to 570 characters in PDF reports.

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