CisionOne Monitoring
Monitoring, analyzing and optimizing your media tracking with instant insights, real-time mention data, and customizable reports.
62 articles
- Sentiment analysis in Monitoring: article-level vs. entity-levelLearn how article-level and entity-level sentiment analysis work in Monitoring, and how they differ.
- Applying keyword snippets to mention streamsIn this article, you'll learn how to apply keyword snippets when building a keyword search or Boolean query for a Mention Stream.
- Managing keyword snippets for mention streamsLearn how to manage keyword snippets, including how to edit, share, duplicate, delete, sort, and search for them.
- FAQs: Keyword SnippetsFind answers to common questions about keyword snippets, including how to create, manage, edit, and use them in mention and social stream queries.
- Creating keyword snippets for mention streamsIn this article, you will learn what keyword snippets are and how to create them, either manually or from an existing query.
Launchpad
Navigating the Monitoring Launchpad
- How Do I Enable Live Notifications for my Media Mention Streams?Learn how to enable live E-mail Notifications for all Media Types straight from your CisionOne account.
- What information does my Launchpad provide?An overview of the Monitoring Launchpad
- How do I conduct an Available Content Search?Locate Available Content using the Search Bar in the CisionOne platform.
Reports
Generating Monitoring Reports
- What Reporting Tools do I have available through CisionOne?An overview of the reporting tools available in CisionOne
- How Can I Create A Scheduled Email Report?Scheduled email reports are automated emails at a time and frequency set by the user
- How Do I Generate Mention Stream Reports?Generate PDF or CSV Mention Stream Reports that include insights and analysis via CisionOne.
- How do I generate Curated Email Reports?Learn how to generate Curated Email reports based on specific media briefs, using traditional media coverage, social media coverage, or both.
- How can I manage Scheduled Reports?Scheduled Reports are automated email alerts
- How do I create a Tagged Email Report?Tagged media can be used to create Tagged Mentions reports
- How do social streams work in Curated Email reports?In this article, you'll learn how to select and combine social and traditional media streams when building a Curated Email report.
Instant Insights
Visualizing your Mention Stream Insights
- Do Instant Insight Charts have descriptions?Each Instant Insight Chart includes a dedicated description. Click a chart name to view its details.
- How does Ad Value Equivalency (AVE) work?AVE is a metric used to estimate the monetary value of earned media by comparing it to the cost of purchasing equivalent advertising space.
- How do Instant Insights dashboards work?A guide to Instant Insights dashboards
- Instant Insights FAQs
- What is Instant Insights Share of Voice Custom Data?This guide covers how to customise what's displayed in SOV charts
- How can I use geographic charts in Instant Insights?
- How can I re-order Instant Insights charts?
- Scheduling Instant Insights email reportsThis article explains how to create and configure scheduled email reports in Instant Insights, including selecting a report format, defining reporting periods, configuring delivery schedules, and adding recipients.
- Managing Instant Insights scheduled email reportsThis article explains how to manage scheduled email reports in Instant Insights.
Media
Locating your Media Coverage
- How do I View and Edit Broadcast Coverage?To view and edit broadcast coverage, click on a broadcast clip to open a pop-up displaying the media outlet's information.
- What can I find on the Media Page in Monitoring?All archived broadcast clips will appear in a tab called Media
- How Do I Archive TVEyes Broadcast Items?TVEyes content will be removed from a user’s account after 28 days. Archiving feature allows the user to keep the content beyond that period.
- How does TVEyes work?Broadcast Clips with TVEyes.
Mention Streams
Guide for navigating Mention Streams
- How do I use React Scores?This document explains React Score and how it can be used to filter and report on media coverage
- How do I Remove Content from Mention Streams?This guide covers how to remove a Mention Stream
- Sentiment Ratings in Mention Items: Viewing, Updating, Filtering, and ReportingLearn how to view, update, filter, and report on the sentiment of Mention Items.
- Can I Share Broadcast Clips with People in my Organization?Broadcast clips can be shared with people in your organization by Email, Push Notification, or via a Shared Link.
- Can I Share Mention Streams with teammates across CisionOne ?You can share individual custom Mention Streams or Groups of Mention Streams with any of your teammates with a CisionOne account.
- How Can I Streamline Mention Stream Sharing?How to Manage Shared Mention Streams
- What are Tagged Groups and How Do They Help Organize Related Tags?Tagged Groups function as organizational containers for related tags, allowing for efficient categorization of similar tags.
- How do I Tag Media Coverage?Tagged Media can be used to construct curated streams of Media Items or simply to store key coverage for later access.
- How do Team Workspaces in CisionOne Help Super Users Manage Teams?Team Workspaces give CisionOne Super Users the ability to create dedicated workspaces.
- How can I write more powerful and targeted queries using Boolean Queries?A Boolean query is a more complex search involving operators such as AND, OR, NOT, NEAR and Parentheses ( ).
- What’s the difference between Mention Stream View and List View?This guide looks at Mention Stream View vs. List View
- What happens to NLA, CLA, and FT Content in Mention Streams and Reports?This guide explains how NLA, CLA, and FT is used in reports
- How do Licensing Costs Affect Additional Searches in Cision?This guide looks at licensing costs with additional searches
- Can I filter Media Types in Mention Streams?Follow these steps to filter your Mention Streams by Media Types based on location and category.
- How do I Locate Coverage in CisionOne?A guide to locating your media coverage
- What information is displayed in a Media Card?Media Cards are where we access our coverage in CisionOne Monitoring
- How can I use Mention Stream Filters to search and filter coverage?Mention Stream Filters let you quickly and easily find news coverage on-demand
- How do I Create, Edit, View and Delete Mention Streams?Mention Streams are real-time results of Print, Online, TV, Radio, Podcast and Social news items
- Where can I find Potential Audience Reach in CisionOne?A guide to potential audience reach
- How Do Boolean Operators Work?
- Can I set an expiry date for a Mention Stream?Set an expiry date for any Mention Stream you create.
- Where do I find Advertising Value Equivalency data?The Advertising Value Equivalency (AVE) is located at the bottom of the Mention card, and hovering over the AVE number shows a summary of its measurement.
- How do I add External Items to Mention Streams?Adding External Items to Mention Streams.
- How long is coverage available for in CisionOne?A guide to timelines around content availability
- How do I troubleshoot missing clips or external items in Cision Mention Streams?
- How does the Impact score work?A look at how Impact scores are used in CisionOne
- How do Filter Sets work?A guide to using filter sets in CisionOne Monitoring
- How can I create a refined Mention Stream or monitoring search using Boolean queries and filters in Cision?