Get notified of new Mentions via your Organisation's Slack and Teams channels

You can integrate Slack or Microsoft Teams with the CisionOne platform to receive Live Notifications for specific Mention Streams.

Click on your initials at the top left of the screen and select Organisation and then Integrations.

Slack and Teams each have their respective Integrate buttons.

To integrate Teams into CisionOne:

Click the Enable Microsoft Teams Integration button to be directed to Microsoft Teams on the Web or Desktop client.

An installation dialog will appear. Click on the Add to a team button.

On the following screen search and select the Channel from your Microsoft Teams account you wish to link with CisionOne, then click the Set up a Bot button.

The CisionOne bot will send a Welcome message to the selected channel.

Send a message to the CisionOne bot by typing @CisionOne connect.

It will prompt for a token which you will find on the Microsoft Teams integration page within your CisionOne account.

Paste this token then submit and you will receive a confirmation from the CisionOne bot that you have successfully integrated CisionOne with your Microsoft Team account.

To remove an integration, open up Integrations in your Account Settings, navigate to Microsoft Teams or Slack and click on Remove Microsoft Teams Integration to confirm the removal. You can always re-add the integration at a later stage.