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Everything you need to know to get started in CisionOne
34 articles
- How do I set up my brand profile?How to create Brand Profiles
- How does the CisionOne API work?A guide to the CisionOne API
- How do I set up my Domain in CisionOne?A guide to adding your domain
- How do I configure the CisionOne Launchpad?Follow these steps in your CisionOne account to organize your Launchpad
- How do I configure SAML Single Sign-On (SSO) with OktaThis article explains how to configure SAML Single Sign-On (SSO) with Okta, including setup, user authentication, and user management.
- How do I Create, Edit, Delete, and Export Distribution Lists?Super Users can create, edit, and delete distribution lists. Contact your account manager if you need access to this feature.
- How do I enable Two-Factor Authentication?Setting up your Two-Factor Authentication for your CisionOne account.
- How do I Integrate Google Analytics?Follow these steps to successfully integrate Google Analytics to your CisionOne account.
- What does Google Analytics do for users?Users can visualise their website traffic alongside their mention volume for selected streams in Instant Insights and Social Analyse.
- How do I manage User Permissions within my team?This guide looks at how to manage user permissions
- How do I update my personal details?How to update your mobile number and Team
- Can I create keyboard shortcuts?A guide to keyboard shortcuts
- How do I manage my team’s users?As a Super User, update team profiles and manage user roles. For Super Admin status, contact your Account Manager.
- How do I integrate MS Teams and Slack with CisionOne?Integrate your Slack or Microsoft Teams accounts with the CisionOne Platform.
- How do I view or edit my account preferences?View and edit your CisionOne account preferences under your profile settings.
- How do I set up an RSS Feed?Set up targeted RSS feeds with relevant keywords to keep stakeholders updated. Avoid irrelevant content by filtering sources and keywords.
- How can I enable Slack notifications for my Mention Streams?Enable Slack integration for Mention Streams by connecting platforms through your organization's settings.
- How can I solve Technical Onboarding and Troubleshooting issues?Share this guide with your IT team to ensure optimal compatibility and a great start with CisionOne across devices, OS, and email clients.
- How do I access my Organization's usage statistics?Super Users can track content usage, including print, requests, and active users, via the Usage Report under the Organization menu.
- Can I customize User Permissions for my Organization?CisionOne supports large organizations with customizable user permissions. We recommend 1 Super User, and permissions can be adjusted as needed.
- Can I access CisionOne via an app?Stay up to date with your media monitoring through your smartphone or tablet via the CisionOne app.
- What does the Metric Editor do?The Metric Editor allows Super Users to apply a multiplier to adjust Potential Audience Reach or Advertising Value Equivalency
- What are some Intercom Data FAQs?What kind of personal data is being collected when I use the Intercom chatbot on CisionOne?
- How do I find my Account Manager's contact info?This document explains how and where to find contact info
- How do I reset my CisionOne PIN?Forgotten or lost your CisionOne login PIN? Follow these steps to reset it
- How do I configure SAML Single Sign-On (SSO) with AzureThis article explains how to configure SAML Single Sign-On (SSO) with Azure, including authentication, user provisioning, and attribute mapping.
- Getting Started with Outreach - Find your Account Manager's details
- Getting Started - Logging in to CisionOne
- How do I add a Launchpad option to my CisionOne screen?To enable the Launchpad outlined in this guide, please use the following steps.
- How do I connect multiple Google Analytics accounts?This guide covers how to integrate multiple Google Analytics accounts
- How can I manage email delivery issues for test emails and ensure distribution consistency on Cision?
- Accessing the Success HubIn this article, learn how to access the Success Hub in CisionOne, what features it offers, and how it can improve your day-to-day experience using our tools.
- Configuring SCIM provisioning with OktaThis article explains how to configure System for Cross-domain Identity Management (SCIM) provisioning with Okta for CisionOne.
- Configuring SCIM provisioning with AzureThis article explains how to configure System for Cross-domain Identity Management (SCIM) provisioning with Azure for CisionOne.