Summary
Currently, after a content’s licensed date was reached in CisionOne, we would remove it from Mention Stream’s but still count it towards reports and charting. We will now show cards in the Mention Stream but not allow users to view the full content as per compliance.
After NLA content has been viewed once by a user the headline, body and links will be viewable across all reports and in the platform.
Key Product Details
There is a restriction on how long we can show full content in Mention Streams. Mention cards will still show after the but they won’t be clickable.
NLA (28 days), CLA (30 days) and Financial Times (100 days) are the content feeds with restrictions.
NLA content by default won’t show the headline or body in the platform. When a user views an item once, then the headline and body will show in the platform and for restricted reports.
Restriction Timeline of Content Feeds
Each feed of content has a restriction on how long we can allow a user to view the full piece of content before it can’t be viewed. The restrictions for each feed of content are as follows:
NLA
Print = 28 days
Online = 100 days
Wise = default 24 month limit
CLA
Print = 28 days
Online = default 24 month limit
Wise = default 24 month limit
Financial Times
Print = 28 days
Online 100 days
The timeline is reached based on the time of publishing.
Display warning
When the respective timeline for a piece of content has been reached we will not allow it to be clicked and add warnings.
When the respective timeline for a piece of content has been reached we will not allow it to be clicked and add warnings.
A warning will display on the card that shows the item has been restricted.
The Mention Card can’t be clicked to view the full content.
Any item in a report will have the link removed even in the unrestricted view.
The ‘Email or Share‘ option has been removed from the drop down menu on the mention card.
If an item has been pushed to another team member; the email won’t have a link and the alert won’t be clickable.
Viewed NLA items
By Default CisionOne:
Can’t display NLA headlines and body text in the platform
Can’t display the link or body in reports (restricted view).
As soon as a user within an organisation views the item in the platform or adds it to an unrestricted report then we are allowed to show the headline, body and links where applicable.