How to add an external URL to a Mention Stream
If you have content that you wish to view alongside your earned media coverage delivered by CisionOne, you can now add this directly into your Mention Streams as an External Item. Once added as a URL, you can view annual reports, internal reports, non-news and current affairs websites, or small niche websites throughout the platform and in associated reports including Instant Insights, Curated Email, Scheduled, Mention Stream and Tagged Reports.
Note: External Items must be added individually - there is no option to do this in bulk
Adding External Items to Mention Streams
To add an External Item, click the Page Icon at the top of the Mention Stream you wish to see the coverage available in.
Fill out the form to provide more details about the item you are adding and accept the declaration.
Once the form has been completed, click Save. The External Item will now be available within the desired Mention Stream/s and in your own reporting. You will notice that the content is visualised slightly differently to indicate this has been added by you or a team member. You will also notice that the Media Card colour will reflect the chosen Media Type eg. chosen Online Items will appear in Light Blue.
NB The content you add can only be seen by your organisation and in your reporting - it cannot be accessed by any other CisionOne customer.
External Item Actions
Once the External Item is available within the Mention Stream, you can action the following via the Item Card Menu:
Edit External Item (to update or remove the Item entirely)
Push to Team
Email or Share
Add to Curated Email Report Folder
Tag Media Item
Filtering
When filtering a Mention Stream, the External Items toggle will automatically be enabled to assist with locating specific coverage. You can also choose to display External Items only within the Mention Stream by selecting Only Show External Items.
Reporting
Once External Items have been added to your Mention Streams, they will also be available for inclusion in Mention Stream Reports, Scheduled Email Reports, Curated Email Reports Tagged Reports and within Instant Insights.
Please note: Cision is not responsible for any errors or omissions contained within content, or for the results obtained from the use of content. External Items added to Mention Streams will be visible to your organisation ONLY. All items will be subject to the 12-month rolling copyright archive period and will not be available on the platform beyond this timeframe.