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Managing AI Visibility Data

Learn how to view and filter AI visibility data in your charts, and how to change your selected entities after setting up your AI Visibility dashboard.

Note:

  • AI Visibility Dashboards are available as a paid add-on to the CisionOne platform. For more information, contact your Customer Success Manager (CSM) or Account Manager (AM).

  • AI Visibility monitoring runs on an answer allowance system. Each response collected when one of your prompts is sent to a selected AI model counts as one answer. For information about viewing usage, understanding allowance limits, and managing credits, see Monitoring AI Visibility Credit Usage.


Viewing AI Visibility data

Within each AI Visibility chart, you can open the AI Visibility tab to drill deeper into the data.

  1. Select Edit in the ellipsis menu.

    AI Visibility Benchmark chart showing AI visibility percentages for Toyota, Hyundai, Tesla, and Kia, with the chart options menu expanded to display Edit, Generate PDF, and Generate XLSX actions.
  2. Select AI Visibility in Details section.

    AI Visibility Benchmark chart comparing Toyota, Hyundai, Tesla, and Kia across three AI models, with the AI Visibility details panel showing domain source references and each domain’s share of AI-generated mentions.

The AI Visibility tab displays source data across three categories: Domains, URLs, and Industries. Select each tab to view the corresponding sources referenced by AI models in responses that mention the selected entity, along with their share of total references.

The screenshot below presents a consolidated view of the Domains, URLs, and Industries tabs, showing the sources and categories that contribute to the selected entity's AI visibility.

The AI Visibility tab displays source data across three categories: Domains, URLs, and Industries. Click each tab to view the corresponding sources referenced by AI models in responses that mention the selected entity, along with their share of total references. The screenshot below shows each view, highlighting the web domains, specific URLs, and industry categories contributing to the selected entity's AI visibility.


Filtering AI Visibility

You can filter the data shown in your charts without reconfiguring them. Use the chart settings that appear when you select Edit in the ellipsis menu.

You can filter by AI model, entities, or date range in the Details panel. Some other filters applicable for certain charts include mention streams, media types, and more.

Share of Voice Timeline chart displaying 65,611 total mentions over 30 days, with Toyota accounting for 99.8% of mentions, alongside chart filters for AI models, entities, mention streams, media types, and date range in the Details panel.


AI Visibility Settings

Once you've set up your dashboard, you can view your AI Visibility configuration.

Some settings cannot be changed after setup, while others remain adjustable:

AI Visibility Setting

Can this be changed after setup?

AI model

Read-only after setup

Location

Read-only after setup

Prompts

Read-only after setup

Entities

Yes, entities can be filtered at the dashboard-level and the chart-level at any time

To change the AI model, location or prompts after setup, you'll need to create a new AI Visibility dashboard.

Warning: AI Visibility Dashboards data collection only begins once an AI Visibility Dashboard or AI Visibility Dashboard chart is saved so this will restart if a new dashboard is created.

Reviewing and Applying Entity Updates

  1. Select AI Visibility Settings from the ellipsis menu (⋮) in the dashboard toolbar.

    AI Visibility dashboard showing an LLM Word Cloud and AI Visibility Benchmark chart, with the dashboard actions menu expanded to display AI Visibility Settings, Share, Star, and Duplicate options.

  2. In the AI Visibility Settings window, review the dashboard configuration, including the AI models, location, brand name, and generated prompts.

    Confirmation dialog titled New Entities selected, prompting the user to confirm replacing all applicable dashboard charts with the newly selected entities, with Cancel and Confirm buttons displayed.

  3. Scroll down to the Entities section to view all detected entities and update your selection as needed.

  4. In the confirmation dialog, select Confirm to apply the updated entities across all applicable dashboard charts or select Cancel to discard your changes and return to dashboard.

Note:

If you did not review or update entities during dashboard setup, you can also review and update the automatically selected entities later from any AI Visibility chart by selecting Review in the chart details panel.

Details panel displays chart customization options, selected metrics, and a confirmation message indicating that AI Visibility data and the top five entities have been loaded.

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