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Social

Track and post real-time social media mentions through platform integrations directly from the platform.

How can CisionOne Social Analyze help me track social coverage and sentiment?Analyze allows you to instantly build and share social listening reports t
How do I integrate my Organization’s Social Channels to Schedule and Manage my Social Calendar?Engage allows you to connect your brand’s own social channels directly to schedule and measure post-performance for owned social posts
What Social Stream Filters can I Enable?Social filters allow you to quickly and easily locate content from within your social stream.
How do I Generate Social Stream Reports?Social Stream Reports allow you to collate all social coverage and top-line insights from a dedicated Social Stream
How do I Enable Live Notifications for my Social Streams?You can enable these Notifications for specific Social Streams within the CisionOne Social platform in two ways
How do I Build a Social Stream?CisionOne Social Listen allows deep social listening across Facebook, X | Twitter, YouTube, Reddit, Bluesky and millions of blogs and forums
How can I override Automated Sentiment Ratings for Social Items?Learn how to override automated sentiment ratings for social items
What are the Image and Video Dimensions in CisionOne Social?A guide to the Image and Video Dimensions in CisionOne Social
CSL

Increasing social media monitoring and tracking through AI-powered analytics and alerts.

How do I set up Alerts for my Saved Searches?A guide to creating alerts in Cision Social Listening
What are the commonly used Boolean Operators in Cision Social Listening?Commonly Used Boolean Operators Available for Use in Cision Social Listening
How Can I Create, View, Rename, or Delete Tags in Cision Social Listening?Tags allow you to group similar mentions together within Cision Social Listening
What Data Sources are Available in Cision Social Listening?A guide to the data sources available in Cision Social Listening
Can I Edit the Word Cloud widget?The Word Cloud component allows you to visualize the most used words from the search
How can I Filter Saved Search Results?Filter settings allow you to refine the search results for Saved Searches
What are Mention Classifications and Widgets in Cision Social Listening?learn more about a particular widget or reporting functionality in the Analyze dashboard
Can I Create Scheduled Reports within Cision Social Listening?A guide to creating scheduled reports
What is the difference between a Quick Search and a Saved Search in Cision Social Listening?Cision Social Listening provides two kinds of searches: quick searches and saved searches
How do I Use the Dashboard to Compare Saved Searches?After accessing a saved search, you can select the "+ ADD SAVED SEARCH" link to select up to 4 additional saved searches
How do I View, Edit or Delete a Saved Search in CSL?Learn how to work with Saved Searches
How can I track Facebook, Instagram, TikTok and Linkedin?This guide covers data sources and how to connect them