Settings
Everything you need to know to get started in CisionOne
How do I set up my brand profile?How to create Brand Profiles
How does the CisionOne API work?A guide to the CisionOne API
How do I set up my Domain in CisionOne?A guide to adding your domain
How do I configure the CisionOne Launchpad?Follow these steps in your CisionOne account to organize your Launchpad
How do I setup and use the SAML Single Sign-On?This document outlines SAML SSO setup, functionality, integration process, and features for user authentication and management.
How do I Create, Edit, Delete, and Export Distribution Lists?Super Users can create, edit, and delete distribution lists. Contact your account manager if you need access to this feature.
How do I enable Two-Factor Authentication?Setting up your Two-Factor Authentication for your CisionOne account.
How do I Integrate Google Analytics?Follow these steps to successfully integrate Google Analytics to your CisionOne account.
What does Google Analytics do for users?Users can visualise their website traffic alongside their mention volume for selected streams in Instant Insights and Social Analyse.
How do I manage User Permissions within my team?This guide looks at how to manage user permissions
How do I update my personal details?How to update your mobile number, name or email address for your CisionOne account.
Can I create keyboard shortcuts?A guide to keyboard shortcuts
How do I add a Launchpad option to my CisionOne screen?To enable the Launchpad outlined in this guide, please use the following steps.
How do I manage my team’s users?As a Super User, update team profiles and manage user roles. For Super Admin status, contact your Account Manager.
How do I integrate MS Teams and Slack with CisionOne?Integrate your Slack or Microsoft Teams accounts with the CisionOne Platform.
How do I view or edit my account preferences?View and edit your CisionOne account preferences under your profile settings.
How do I set up an RSS Feed?Set up targeted RSS feeds with relevant keywords to keep stakeholders updated. Avoid irrelevant content by filtering sources and keywords.
How can I enable Slack notifications for my Mention Streams?Enable Slack integration for Mention Streams by connecting platforms through your organization's settings.
How can I solve Technical Onboarding and Troubleshooting issues?Share this guide with your IT team to ensure optimal compatibility and a great start with CisionOne across devices, OS, and email clients.
How do I access my Organization's usage statistics?Super Users can track content usage, including print, requests, and active users, via the Usage Report under the Organization menu.
Can I customize User Permissions for my Organization?CisionOne supports large organizations with customizable user permissions. We recommend 1 Super User, and permissions can be adjusted as needed.
Can I access CisionOne via an app?Stay up to date with your media monitoring through your smartphone or tablet via the CisionOne app.
What does the Metric Editor do?The Metric Editor allows Super Users to apply a multiplier to adjust Potential Audience Reach or Advertising Value Equivalency
What are some Intercom Data FAQs?What kind of personal data is being collected when I use the Intercom chatbot on CisionOne?
How do I find my Account Manager's contact info?This document explains how and where to find contact info